Chat / support@radicenter.eu

Problems when using webmail

Here we will list problems with webmail that are reported to us and probable solutions. 1. Squirrelmail memory exhausted error If your mailbox size is too big or you have too many emails – Squirrelmail is prone to give out memory errors Solutions: – Decrease mailbox size (empty spam/trash – delete old or unwanted mails […]

Joomla CMS error via Installatron

Some users have reported errors when installing Joomla thru Installatron to pre-made MySQL DB. As Joomla CMS has to have DB prefix (jos_ or xxx_ like) and Installatron does not know how to save one after last global update, then Installatron installs everything OK, but does not configure Joomla properly nor apply Your prefix to […]

Verification of generic domain names contact data as per ICANN rules

Starting from January 1st, 2014 – ICANN requires all accredited registrars to verify their new contact information. You can read about ICANN’s new policy at: http://www.icann.org/en/resources/registrars/raa/approved-with-specs-27jun13-en.htm#whois-accuracy. To complete this process, the Registered Name Holder must follow the instructions outlined in emails previously sent to them. However, they have not yet responded to the verification emails. […]

PHP ini settings / modify settings howto

All users can change global PHP settings via cPanel or .htaccess or by including ini_set() in their PHP conf file on cPanel servers. 1. On cPanel server depending from domain and PHP version: – Log on to cPanel – SOFTWARE -> MultiPHP INI Editor -> Basic Mode (if You wish to change main settings) -> […]

ImageMagick

ImageMagick is installed and works. You can see this in your server by code: <?php echo “<pre>”; system(“convert -version”); echo “</pre>”; ?> Imagick class has not yet been added. ImageMagick: http://en.wikipedia.org/wiki/ImageMagick ImageMagick usage examples: http://www.imagemagick.org/script/ http://www.rubblewebs.co.uk/imagemagick/index.php

FTP server / FTP account / SFTP

cPanel allows only properly secured TLS connection to FTP/SFTP. (Not updated programs can not authenticate properly with server, thus residing with TLS/SSL connection errors) Starting from 01.07.2020 cPanel allows ONLY properly authenticated SSL/TLS connections to FTP/SFTP! More info about FTP servers/programs:

Nameservers and managing nameservers records (A, TXT, CNAME, …)

1. Radicenter nameservers 2. Managing DNS (A , CNAME , TXT, …) records – via cPaneli – via DirectAdmin 3. Changing domain nameservers (ns1.*, ns2.*, ns3.*) 4. Old Netpoint nameservers out of service 1. Radicenter nameservers Radicenter nameservers are: ns1.radicenter.com ns2.radicenter.eu ns3.radicenter.ee ns4.radicenter.fi Tho registrars may ask also nameservers IP’s to be added to nameservers […]

How to copy account data between different DirectAdmin servers

In this example you see how to copy/move useraccount data from one DirectAdmin (DA) server to another with rsync 1. Log on to old server over SSH with your user credentials (We recommend Putty for that). 2. Log on to old server thru DA (https://yourdomain.com:2222/) 3. Back up your files and settings thru DA (Create/Restore […]

E-mail account in Microsoft Outlook (2010/2013/2016/2019/Microsoft 365/Android/iPhone)

NB! Starting from 01.07.2020 – e-mail connection from customer computer to server will work only via SSL/TLS (unencrypted connections are not allowed!). Under e-mail account settings (on Your devices) secure SSL/TLS should be active/activated and secured ports used: IMAP 993 and SMTP 465 (only SSL/TLS) or 587 (STARTTLS) . (Your e-mail account settings can be […]

E-mail account in Thunderbird

NB! Starting from 01.07.2020 – e-mail connection from customer computer to server will work only via SSL/TLS (unencrypted connections are not allowed!). Under e-mail account settings (on Your devices) secure SSL/TLS should be active/activated and secured ports used: IMAP 993 and SMTP 465 (only SSL/TLS) or 587 (STARTTLS) . (Your e-mail account settings can be […]

Using webmail

All our customers that have webhosting or e-mail packages under us, can use webmail service via internet. We have two webmails: Horde webmail and Roundcube webmail. Username is always e-mail address like yourname@yourdomain.tld URL for using webmail is as: 1. https://webmail.yourdomain.tld (where yourname@yourdomain.tld should be replaced with Your own domain name (without WWW prefix!)) 2. […]

How to use SSH

There is possibility to use SSH under our services to access Your webhostingaccount. 1. General information about SSH service 2. Using SSH under Windows OS 3. Using SSH under Linux OS

How to access MySQL from external server/IP

DirectAdmin: To access mysql from external IP on DirectAdmin servers, You must add that to ‘Access host’ via hostname or IP: DirectAdmin -> MySQL Management -> select DB -> Access Hosts -> Add IP or FQDN hostname cPanel: To access mysql from external IP on DirectAdmin servers, You must add that to ‘Access host’ via […]

phpMyAdmin url on servers

1. phpMyAdmin on DirectAdmin 2. phpMyAdmin on cPanel 1. phpMyAdmin on DirectAdmin phpMyAdmin is accessible via url as: http://www.registered-domain-name.xyz/phpMyAdmin phpMyAdmin is also available/accessible via DirectAdmini: MySQL Management > phpMyAdmin phpMyAdmin is accessible with username and password that You have created via “Add new database”. 2. phpMyAdmin on cPanel For cPanel and phpMyAdmin – more info […]

Email account settings

You can check e-mail account settings thru webmail: 1. Log on to Your domain webmail page ( https://webmail.registered-domain-name.zyx , where registered-domain-name.zyx should be replaced by Your own domain name!) 2. “Webmail Home” -> “Other Webmail Features” -> “Configure Mail Client” (If “Webmail Home” button is missing from the top-right corner, You probably are on the […]

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