Security warning on DirectAdmin page?

Many customers have asked that when they arrive on DirectAdmin login page (https://212.47.208.XXX:2222 or https://yourdomain.com:2222 ) They receive a security certificate warning. Why is this

Malware and suspending customer accounts

Starting May 22nd 2014 will Radicenter close without prior notice those domains/websites/user accounts,  where owner has not responded to the malware warning information and/or whose pages contain dangerous malware (malware danger is decided by Radicenter). This measure is to ensure customer accounts security and to avoid possible future problems. Reason for this is: – Prevent […]

CMS systems and spammers

Because there have been frequent attacks against different applications and CMS programs (Joomla, WP, phpBB etc.) – our users major concern has been website safety and fighting spammers. I try to focus on some recommendations on how to secure your Web applications. Joomla Info concerning Joomla can be found HERE WordPress (WP) Info concerning WordPress […]

DirectAdmin login/URL

DirectAdmin can be accessed via URL as: http://www.yourdomain.tld:2222 (redirects to server URL) or as: https://aXXX.radicenter.eu (as example https://a168.radicenter.eu:2222 (if Your server IP is 212.47.208.168 )) DirectAdmin account credentials are as: np***** or r****** (where ******* are numeric) If You have forgotten Your account password, but remember the username, You can reset/renew password on the same DirectAdmin […]

Homepage not working – PHP version is updated – Error: reference/function is deprecated

01.01.2014 – We updated PHP version from 5.2.* to 5.3.28 on last legacy server. Notifications about updates have been sent on dates: 2013-12-11 2013-11-02 2013-07-04 Notifications have been sent to contact e-mails reported by end user. Notification: — Dear customer We are sending you important information about updates and upcoming changes which you should pay […]

Heartbleed vulnerability?

1. General info about HeartBleed 2. Does/Has Radicenter have/had this problem/vulnerability? Some users that have just discovered the Heartbleed vulnerability from internet feeds have wondered that do we have this or not? Some have even used LastPass scanner to determine if they have this bug on their website (usually they get no confirmation there or […]

Gmail problems as of 05.04.2014

Some users have reported that they have not recieved emails sent from Gmail/google mailservers. This is global problem as some Gmail/Google mailservers have been listed in SpamCop RBL blocking list (more are listed every day). Errormessage that returns to sender is: The error that the other server returned was: 550 Email blocked by bl.spamcop.net” Everything […]

DirectAdmin Backups missing?

Starting from March 2014 – there is no more possibility to make/restore backups thru DirectAdmin under “create/restore backups”. Why was this feature disabled: 1. That feature did not back up e-mails/files but only account conf and databases. 2. Radicenter takes same backups on daily bases. 3. Radicenter takes backups of user files every other day. […]

Problem with file/folder rights (FTP, DirectAdmin, CMS)

Currently there may be occasions on some servers where file, uploaded thru website, gets owner “apache” and therefor cannot be edited thru FTP. What to do to fix that situation: 1. Log on to DirectAdmin 2. Go thru “File Manager” to desired file/folder. 3. Click on link “reset owner” after filename. (If you want to […]

Problems using Mac Mail program

Most our customers that are using Mac Mail program are reporting errors where Mail reports problems with logon/server – also after those errors customers webpage might not be available. That problem has occurred globally after last Mac Mail update by Apple. Problem is that when Mail program has run too long or computer gets suspended […]

WordPress wp-admin folder / wp-login.php additional security filter

NB! Some WordPress blogs that have frequently being attacked by SpamBots / DDos – our system has automatically added additional security filter to prevent such things. Username: admin Password: radicenter How to protect wp-admin folder yourself: 1. Log on to DirectAdmin 2. From menu FileManager -> search for folder you want to protect with additional […]

PHP landing page for your domain for webmail usage

Some customers have asked what to add to their homepage to their customers or for themselves for better usage of webmail or for password reset via HTTP. I recommend to use following landing page script (NB! Following code should be added to file with .php extension): <html> <head> <title><?php $_SERVER['SERVER_NAME'] ?></title> <meta http-equiv="Content-Type" content="text/html; charset=iso-8859-1"> […]

Problems when using webmail

Here we will list problems with webmail that are reported to us and probable solutions. 1. Squirrelmail memory exhausted error If your mailbox size is too big or you have too many emails – Squirrelmail is prone to give out memory errors Solutions: – Decrease mailbox size (empty spam/trash – delete old or unwanted mails […]

Joomla CMS error via Installatron

Some users have reported errors when installing Joomla thru Installatron to pre-made MySQL DB. As Joomla CMS has to have DB prefix (jos_ or xxx_ like) and Installatron does not know how to save one after last global update, then Installatron installs everything OK, but does not configure Joomla properly nor apply Your prefix to […]

Verification of generic domain names contact data as per ICANN rules

Starting from January 1st, 2014 – ICANN requires all accredited registrars to verify their new contact information. You can read about ICANN’s new policy at: http://www.icann.org/en/resources/registrars/raa/approved-with-specs-27jun13-en.htm#whois-accuracy. To complete this process, the Registered Name Holder must follow the instructions outlined in emails previously sent to them. However, they have not yet responded to the verification emails. […]

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